Technical Services Division
Constable Ron Hickman

The Information Technology (IT) needs of the Constable’s office are handled by the Technical Services Division.  The personnel of this division possess specialized skill sets.  The division personnel include network engineers, programmers, computer forensics personnel, investigators, and technical support personnel.  They are tasked with the planning, maintenance, development, deployment, upgrades, and repair of all systems and equipment related to the Department’s computer needs.  Some of the duties of this division include::

  • Management and maintenance of the networks at all the Department’s substations including server management, data storage, and network security.
  • Management of remote site communications via dedicated T1 lines and microwave communications.
  • Maintenance and support the patrol vehicle MDT’s (Mobile Data Terminals).
  • Management of the wireless communications between the patrol vehicle MDT’s and the Department’s network.
  • Mobile Command Center deployment and operations.
  • Software development and deployment.
  • User support and trouble shooting.
  • Internet and Intranet website development and management.
  • The testing and evaluation and training related to the acquisition of new equipment which keeps the Department on the cutting edge of technology. 
  • High Tech Crimes Investigation and prosecution.
After the 911 events, this division worked federal and local authorities in our area to assist them with field investigations.  In the time to follow, through the efforts of local and federal authorities, the RCFL (Regional Computer Forensics Laboratory) for the Houston area was established.  Our Department currently has personnel assigned to the RCFL who have specialized training by the FBI in the field of computer forensics and investigation.  During and after hurricanes Rita and Ike, personnel from this division were continuously on duty providing support and insuring that there were no interruptions in dispatch or patrol operations.